If you’re looking for the official instructions, then Godspeed to you. I have yet to find anyone who knows much of anything about Frontsteps. Their initial rollout was a complete disaster, and I have no idea if they ever got their issues worked out.

• Go to the correct URL
  • The HOA account is at https://southshorebay.frontsteps.com
  • The lagoon account is at https://southshorebayclub.frontsteps.com
  • I ended up having to use two different email addresses as well.